Proven performance with Toyota Tonero in the manufacturing industry

The choice for engine-powered HST trucks was evident due to the fact that the operations take place in a sensitive environment with chemical processes. But above all, a trial period allowed the drivers to test the trucks, and their satisfaction with the Tonero models played a decisive role in the choice for Toyota. All trucks are taken care of with a full service package as part of the contract. Having the trucks on a long-term rental contract has saved the company already 10-12% of the cost per forklift over 5 years.

Proven performance in reliability & driveability

“We are satisfied to work together with Toyota. I personally have a great relationship with the sales representative and the technician, and I feel like they take every question seriously, which shows in their quick response time. They offer us better commercial conditions than other suppliers which is not insignificant,” says Pascal Drouet, buyer at Synthos. “Also our operators enjoy driving the trucks, which are comfortable and offer great visibility. Especially by adapting the settings to their preferences, the trucks are manoeuvrable and easy to drive.”

Proven performance in availability

Springtime is high season for Veenbaas, during which they rely on 3 extra trucks from Toyota on a short-term contract. “Even though it gets quite busy during this period, the service stays impeccable: I can always contact our dedicated Toyota technicians directly, which is especially useful during high season when we are working 24-hour shifts. This gives us the reassurance that anything can be fixed within a short time span,” says Wilfred de Haan, Technical Manager at Veenbaas Potgrond BV.

“Our company has been working with Toyota for over 15 years, even before I started here, so whenever we need a new truck, it’s evident that we choose for the Tonero models. The fact that our drivers are eager to drive with Toyota trucks, which they are familiar with and they find easy to operate, played an important role in the decision process. Also the total package Toyota offers is just right for our company; such as the personal contact I have with the salesman, and the way he collaborates with us to find a solution for everything.”

Proven performance in productivity and service

Kepston succeeded in reducing cost in their operations thanks to their long-term rental contract with maintenance included. In the past, they had always purchased trucks and taken care of the service tasks themselves, with a significant amount of downtime as a consequence. Thanks to the Toyota rental contract with maintenance included and a service technician on site, all trucks can now be utilised 100% of the time, greatly increasing uptime, but also levelling monthly costs and improving flexibility.

Tony Smith adds that their drivers are happy as well with the trucks, which they find very comfortable to drive. “With Toyota, you know you get your money’s worth in quality and service,” he concludes.